I did not receive the verification email or 4 digit code? /
NOTE: If you have an existing profile and need to change the email address, see how to here
If you are trying to verify your email address to access MySideline and are not receiving the verification email/code, see below.
I'm not receiving the:
a) If you are using a business email address, your business may block certain emails from being received. You may need to ask them to put email@example.com on their white list or use a personal email address.
b) The email may be in your junk/spam folder
c) You may have firstname.lastname@example.org blocked in your emails security setting
d) You may not have a verified NRL.com account.
Verification text message
The mobile number on your existing profile may not match a mobile you have access to. You will need to contact your club to update your mobile number if you don't have access to your profile.
Changes to participants under 18
Changes to email addresses and phone numbers for participants under 18 are only able to be made if requested by the current contact on the record.
Returning to the same club you last registered to
If you are returning to the same club that you were last registered to and have just just changed your contact details, the quickest way is to ask your club to update your details
Still having Problems?
If you have tried all of the above and are still not receiving the verification email, click on this link and complete the form Update Profile Details
Still need help?
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