Online Learning Centre FAQs

"Face to Face", also known as "F2F", courses are held at a venue and are commonly a mixture of presentation and practical delivery.

Some accreditations require online learning then a "Face to Face" practical component so the presenter can properly assess your skills and knowledge.

Online or eLearning courses are a common accreditation requirement which takes an individual through required learning material in an online format.

eLearning modules are often a prerequisite for a Face to Face component to complete an accreditation.  Make sure to check your course requirements.

There are multiple ways to locate a course in the NRL Learning Centre:

• Use the Course Finder button in the top right corner to display the full catalogue of available NRL Learning Centre courses with an optional Search bar and filters to help narrow down your search

• Search Bar - enter the Course name (or part name).

• Locations - select your State/Territory if looking for a Face to Face course in your area.
• NRL Classifications - select the Course Type you wish to complete.  E.g. "Sports Trainer"
• Course Type - select the learning method for the course you wish to complete. E.g. "Online"

• Start date - Select a date on the Calendar available to show courses that are only available during a set date period.

To register for a course, you will need a Member Profile linked to an NRL.com Account.

If you've got your Member Profile ready to go, click here for details on how to enrol in a Course.

There is unfortunately an issue affecting the ability to access course certificates.  This is being worked on as a priority.

You should have been emailed a copy of your certificate on completion of the course.  Check your emails (or spam folder), or log in to the course provider's Online Learning Centre where you completed your First Aid or CPR modules.

If you have completed annual training with an external Recognised Training Organisation, you can request to upload your skill/s to your Profile by completing a simple form and attaching a copy of your Statement of Attainment.  (You may need to scroll down to this page to access the form).  Recognised training includes:

• HLTAID009 (Provide CPR)
• HLTAID011 (Provide First Aid)
• HLITA010 (Provide Advanced Resuscitation)
• PUAEME004 (Provide Emergency Care for a Suspected Spinal Injury)

If your course isn't available in your Completed Course list:

• Check your Current enrolments - just in case part of the course is still to be completed.
• Was it completed under a different Profile name?  Sometimes a course is completed under a different name to your approved Club Profile (e.g. one profile under "Tim", another under "Timothy").  If this is the case, you will need to contact Support to get your profiles merged.

• Check your eLearning modules.  Do they all show a green tick?  If any show the orange "in progress" icon, then you'll need to finish them off before your accreditation will be complete.  Make sure to click on every part of the interactive components!
• Sports Trainers (courses involving additional modules such as CPR or First Aid) - have you completed your eLearning for the CPR/First Aid component?  You should have received an email with instructions on how to log in and complete the relevant modules, which are separate from your NRL Learning Centre modules.  These MUST be completed to finalise your accreditation.
• Presenter may be checking your course material, so it may take a couple of days for your Face to Face to be marked off as completed.
• None of the above?  Get in contact with our Support Team.

You can apply for RPL for some components of a Sports Trainer accreditation.  For more information, visit our dedicated Trainer page.

You can check out the helpful articles here in the NRL Knowledge Base and also contact our friendly Support Team via support.playrugbyleague

Additionally, you can contact your local league administrator via your respective state league.

NSWRL  QRL  NRLWA  NRLNT  NRLSA  NRLVIC  NRLTAS

Find out more about accreditation types and available Coach courses here.

Click here to learn how to reaccredit your existing Coach accreditation.

Find out more about accreditation types and available Trainer courses here.

Click here to learn how to reaccredit your existing Trainer accreditation.

Find out more about accreditation types and available Referee courses here.

Click here to learn how to reaccredit your existing Referee accreditation.

Find out more about available MySideline Admin and MySideline Manager courses here.

Find out more about available Well-being courses here.

One conversation can change a day or even change a life.  Click here for information about the NRL's State of Mind Program.